Interviews

From product strategy to repair workshops, Mark shares how Sue Ryder is redefining secondhand shopping and corporate giving with impact, innovation and heart.

Managing Director Lawrence shares how Rough Trade is expanding its iconic brand across borders, while staying rooted in its passion for music, community and immersive customer experiences. 

Co-founder of Feelunique, Aaron, returns with indu—a skincare and makeup line made with teens, for teens—shaped by real voices and big ambitions.

Before they became global contenders, Charlene Flanagan and Niamh Ryan started Ella & Jo with a single problem-solving product. Charlene reflects on their journey, values, and why real beauty starts with joy and community.

The “Consumer Champion” shares why listening, inclusion, and long-term thinking—not just numbers—are key to sustainable retail success.

From selling his car to launching one of the UK’s leading tech consultancies, Rob Dance shares how people-first values and resilience shaped ROCK’s success.